Privacy Policy

Last updated: 19 May 2026

Introduction

Pressford Shutters & Shopfronts Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard the personal information you share with us when you visit our website or use our services.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Pressford Shutters & Shopfronts Ltd.

Information we collect

We may collect and process the following information:

Contact details you provide via our enquiry forms — name, email address, phone number, postcode and the details of your enquiry.
Correspondence when you contact us by phone, email or post.
Technical data such as your IP address, browser type, device information and pages visited.
Cookies and similar technologies — see the Cookies section below.

How we use information

We use your information to:

Respond to your enquiries and provide quotes or services you have requested.
Manage and improve our products, services and website.
Send you service-related communications.
Comply with our legal and regulatory obligations.

Legal basis for processing

We rely on the following lawful bases to process your personal data:

Consent — where you have given us clear consent to process your data for a specific purpose (for example, marketing emails).
Contract — where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation — where we need to process your data to comply with the law.
Legitimate interests — where processing is necessary for our legitimate interests and is not overridden by your rights.

We do not sell your personal data. We may share it with trusted third parties who help us operate our business — for example, IT and hosting providers, analytics providers and professional advisers — and only to the extent necessary for the services they provide to us. We may also disclose your information where required by law.

Cookies

Our website uses cookies and similar technologies to help the site function correctly, to analyse how it is used and — where you consent — to deliver relevant marketing. You can manage your preferences at any time using the cookie banner or by clearing cookies in your browser.

The table below lists all cookies in use on this site. It is generated and kept up to date automatically by Cookiebot.

Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data in certain circumstances.
Object to or restrict our processing of your data.
Request the transfer of your data to another party.
Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

Security

We have appropriate technical and organisational measures in place to protect your personal data against unauthorised access, loss, misuse or alteration.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Pressford Shutters & Shopfronts Ltd
Email: info@pressfordshutters.co.uk